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Interlibrary Loan

What is interlibrary loan, also known as ILL?  Interlibrary loan service allows Benbrook cardholders (resident or non-resident) to borrow items from libraries throughout the country.  Another library will loan Benbrook Library materials, and we will loan it to you.  This service typically takes about 1 week for an item to be delivered, but delivery time varies. 

You can have up to ten active ILL requests at any given time (a request is considered active from the date it is placed through one day after the item is returned to BPL).

We will generally try to accommodate renewals for a period of two weeks, but because borrowing periods are dictated by the libraries that lend to us, renewals may sometimes not be possible.

Items released less than one year ago are generally not able to be borrowed via ILL, as most libraries will not lend new materials. If you are interested in borrowing a new item we don’t have, contact us about a purchase request at reference@benbrooklibrary.org.

DVDs and other media types can sometimes be harder to find than traditional books.  

If you owe a fine of $5.00 or greater and your library card is blocked, you will be unable to request an interlibrary loan.  

For the complete ILL policy, click here


To place your own ILL request online, you will need your library card number.  If you need help placing a hold through this link, there is a tutorial provided.  If you are still having trouble, call 817-249-6632 and we will be able to walk you through the process. You may also contact ill@benbrooklibrary.org with questions.